Mobile and Text Banking Best Practices

Mobile Banking and Text Banking Security Best Practices

North Salem State Bank is committed to helping you keep your financial and personal information safe and secure. Below are some security recommendations that you may find helpful.

  • Do not set your phone to save usernames or passwords.
  • Set up a strong password. Do not use your name, birth date, or other easily identifiable personal information.
  • Do not share your NSSB Online Banking ID or password.
  • Do not jailbreak your smartphone. When you jailbreak your phone, you may be opening yourself up to additional security risks.
  • Download security patch updates and antivirus software on your phone.
  • Always secure your phone with a password.
  • Only download applications from trusted sources. Make sure to download updates regularly. Often times the updates include fixes to security flaws.
  • Before you enter your password, make sure the site begins with https instead of http. The “s” is confirmation that you are on a secured site. You can also look for security symbols such as an icon of a lock.
  • Read pop‐up notices and other alerts. They may be warning you about security issues or that you are leaving a trusted site.
  • Delete text messages from the bank once you have read them.
  • Make sure to log off completely after using mobile banking.
  • Do not send your personal information or online banking credentials via e‐mail or text.
  • Encrypt your storage card.
  • Disable your Bluetooth when it is not in use. This helps to prevent attackers from obtaining information or sending malicious code into your device.
  • Remember that North Salem State Bank will never ask you for your personal information via text, email, or phone call.
  • Disable your WiFi when not in use.

SMS Text Banking Security

If you sign up for SMS Text Banking through North Salem State Bank, it is important that you know that:

  • SMS Texts are sent using your account’s nickname or short name instead of the account number
  • There is no detailed account information sent via text
  • If you lose your phone call your phone carrier and ask them to wipe your phone. Log in to your NSSB online banking to deactivate mobile banking or call us at (765)676‐5100.